To come out the answer to whether site5 is the right choice for hosting WordPress, we have reviewed this company, whose hosting locations are worldwide spread, in many aspects including plans, price, features, uptime, speed and technical support.
According to real customers’ feedbacks and reviews at some other reliable web hosting review sites, our editors cautiously analyzed all the statistics in an impartial way and rated site5 at an overall of 3.5 out of 5 stars. More information is shown in detail as follows.
Plans & Price
Site5 holds 3 plans. Each plan offers a different price package. The best prices are starting at $4.95/mo. In addition, the company promises a 45-day money back guarantee.
However, it may be a little difficult to persuade customers to purchase the WordPress hosting from site5 although it doesn’t charge that high. The company provides monthly, 1-year and 2-year billing cycles, but for monthly payment, hostBasic plan doesn’t support this, so the price package seems not to be so flexible even a little risky. As a result, customers may be stuck into troubles when they come across unpleasant hosting experience after the first 45 days. Besides, site5 doesn’t offer free marketing credits.
Features
For this part, site5 shares many similarities with other famous web hosting companies. For example, it provides customers with unlimited disk space and bandwidth and very convenient 1-click script installation. Also, the company serves a wide variety of programming languages like PHP 5.2, 5.3 & 5.4; Ruby on Rails (Ruby 1.8.7, Rails 2.3.3 and Rails 3); Python 2.3, 2.4, 2.6 & 3.0 and Perl 5.8.
Besides, Site5 has its own web hosting control panel - SiteAdmin, which is developed based on cPanel, and it announces a quick and easy access to all the account services and tools that are needed to configure, setup, or to make a WordPress website a success.
SiteAdmin allows customers to quickly access the server information and website tools, create domains, manage MySQL databases, configure FTP accounts, analyze website stats, or install several third-party scripts and services.
However, compared with cPanel, SiteAdmin doesn't display detailed information about the server, including the versions and the path to the installed scripting languages, so customers may need to consult a technical staff before installing software.
Uptime & speed
Site5 guarantees customers 99.9% uptime so that customers can run their sites without frequent internet breakdown. Actually, we tested its reliability with uninterrupted 30-day monitoring. Its test result is 99.91% uptime, which is already satisfying.
With the great efforts spared on uptime, site5 contributes customers a fast server response and page loading speed by utilizing excellent infrastructure, like high performance servers with dual 5530 Gainstown processor with 8 cores and 8 GB RAM. According to monitoring, the server response time of this company is 683ms in the past 30 days, which is a little bit longer than the average of all the companies we have reviewed these years.
Technical support
No matter what technical problems customers suffer from, site5 support team is willing to give a hand. This company provides a mature after-sale customer service, so live chat, email and phone call are all available communicating channels. Moreover, there are many knowledgeable and specialized technicians supporting site5 as an efficient problem solver.
Even so, site5 cannot meet customers' needs via phone throughout the day. Unlike BlueHost, JustHost, InMotion and some other proficient hosting service providers who offer 24-hour a day and 7-day a week on-site support, this company just has 8 hours service from 10 AM to 6 PM EST in work days. Meanwhile, Site5 has no user forum, a place where customers can communicate anything about the products and share experience in using them.
Summary
After reviewing site5 and its WordPress hosting in the aspects of price, performance and technical support, we now come to the conclusion that site5 is acceptable in terms of uptime, but it is not recommended yet when considering billing cycle, control panel, speed and technical support which are also very import for running a WordPress site.
For better alternatives, we list some other professional hosting companies which give you not only better experience on WordPress hosting sites but also more affordable price.
Why They Are Better than Site5 for Hosting WordPress
BlueHost, InMotion and HostMonster are leading web hosting brands that have been known for high service availability and reliability. They are recommended here mainly because they offer better WordPress hosting services at even cheaper prices compared with Site5.
BlueHost is the only web host recommended by WordPress.org
Due to the high quality web hosting services and the long-term premium sponsorships to the WordPress community, BlueHost is the only web host that you can find on the hosting recommendation page on WordPress.org. The company is hosting thousands of WordPress sites, and offering a wide variety of tools to help optimize the hosting experience, including auto WordPress installation, quick theme and plugin purchase, and easy Google Apps integration.
Besides, BlueHost provides the following benefits.
- Web hosting plan starting at $2.95/mo with this promotional link.
- Various upgrade options including cloud servers, VPS and dedicated servers.
- 24x7 technical support with 60-second promised response time for live chat and phone, and 15 minutes for tickets.
Also check: How to Make Your Website Mobile Friendly
InMotion offers lightening fast speed
InMotion is one of the fastest web hosts. The company builds their own data centers with robust hardware and software, and developed a number of technologies to speed up the hosted websites. All of the company's servers are Dell branded and equipped with SSDs.
WordPress users could expect an optimized hosting experience with the following things.
- 1 free domain, free site transfers and $250 advertising credits covered in each plan including the cheapest one which is priced at $3.49/mo for orders though this exclusive promotional link.
- WP-CLI enabled for advanced WordPress users to take control of multiple WordPress sites from command line.
- 90-day full refund guarantee.
Also check: How to Use Redirect Manager in Joomla 3 to Redirect a Page
HostMonster is reliable and experienced in WordPress hosting
HostMonster stands out because it can guarantee a high level of usability, security and reliability. It offers almost everything a WordPress user will need to start and manage a site, including 1-click installer, cPanel control panel, free domain, automated backups, shared SSL, 24x7 support, etc.
With all these features included, the WordPress hosting services start at $3.95/mo only for subscriptions made via this special promotional link. Moreover, with the anytime money back guarantee, users should rest assured that they will suffer no loss even if they cancel accounts due to dissatisfaction.
Also check: Weebly VS WordPress – In-Depth Comparison of Site Builder Tools
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