CoolHandle and HostGator both claim themselves as leading shared hosting providers. However, we have found some differences in their backgrounds. The former, started in 2001, is actually in a fairly small size. While HostGator, established in 2002, is a real leader who is hosting for millions of webmasters.
Of course, the business size itself is not the only factor to consider when choosing shared hosting. Therefore, we have also taken many other important things into account, including the price, performance, support, and features. For each of these factors, we have given the two companies ratings based on careful reviews and monitoring.
| Rating | CoolHandle | HostGator |
|---|---|---|
| Reputation | ||
| Prices | ||
| Features | ||
| Performance | ||
| Support | ||
| Read More | CoolHandle Review | HostGator Review |
The Same Things to Expect from CoolHandle and HostGator
Both trying to offer good hosting services, CoolHandle and HostGator share similarities in the pricing, hosting features, as well as the support resources.
Scalable plans with affordable prices
CoolHandle and HostGator both offer three shared hosting plans to guarantee the growth room. Besides, all the plans are priced at affordable rates.
CoolHandle plans, named as Starter, Business and Pro, are currently available at $3.95/mo, $4.95/mo and $8.95/mo. These prices are accessible to everyone, so no coupon code is needed. However, there is still a concern. The company doesn't mention the renewal prices, so it's not sure whether you can still enjoy the low rates when renewing your account.
HostGator states the prices of its plans clearly in a table. To explain briefly, the three plans are priced from $6.95/mo to $14.95/mo depending on your demands on the number of hosted domains and the advanced features like private SSL.
Good features
CoolHandle and HostGator provide ample server resources in all their plans. For example, even the cheapest plans include unlimited disk storage and bandwidth. Besides, they both utilize cPanel, and support most of the commonly used programming features, such as PHP, MySQL, Ruby on Rails, Perl, Python and SSH.
However, we do think HostGator wins a little in feature, which you can learn from the following comparison between the two web hosts' cheapest plans.
| Feature | CoolHandle | HostGator |
|---|---|---|
| Plan | Starter | Hatchling |
| Website(s) | 5 | 1 |
| Disk Space/Bandwidth | Unlimited | Unlimited |
| MySQL Databases | 5 | Unlimited |
| Email Accounts | 5 | Unlimited |
| Parked Domains | 5 | Unlimited |
| FTP Accounts | 5 | Unlimited |
| Website Builder | ||
| Cron Jobs | ||
| Instant Backups | ||
| CloudFlare CDN | ||
| Ad Credits | $200 | |
| Green Hosting | ||
| Special Price | $3.95/mo | $3.82/mo |
| How to Claim | - | Promo Link |
Rich online support resources
Both CoolHandle and HostGator have been maintaining a knowledgebase and improving it as time goes by. The knowledgebase is a good place to get started if you are a beginner because there are tutorials about account setup, email setup, control panel, etc. Of course, some advanced tutorials are also available. Besides, the two companies have also made easy-to-understand video tutorials covering DNS, cPanel, PHPMyAdmin, FTP, and so on.
The Significant Advantages HostGator Possesses
Except for the similarities presented above, we found that HostGator has won over its competitor in all other important aspects like the refund guarantee, uptime, speed, and real-time support.
Reliable refund guarantees
According to our reviews, the most unreasonable thing about CoolHandle hosting services is that they do NOT come with any refund guarantee. It's normal that shared hosting providers allow 30 days or longer for trials, but CoolHandle is an exception. Going with this company, you are not backed by any refund policy because any purchase you make is final as soon as you complete it.
On the contrary, HostGator promises full refunds within 45 days. Within such a time, you can try the service as you want, and if you are not completely satisfied, you can cancel the service and get a full refund of the hosting fee. This refund guarantee is one of the most important reasons to choose HostGator instead of CoolHandle.
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Better uptime and speed
CoolHandle promises 100% satisfaction, and for the service reliability, the company guarantees 99.9% uptime. To fulfill the guarantee, CoolHandle operates an L.A. based data center featuring complete redundancy and off-site network monitoring. Backed by such a facility, this web host can indeed offer 99.9% uptime.
HostGator offers the same uptime guarantee, and to make its services reliable enough, the company relies on two world-class data centers. Besides, it has built up a redundant Cisco powered network to ensure the consistency of network connections. Therefore, this web host is able to ensure a high uptime which is even over 99.95%.
In terms of speed, however, HostGator has gained an obvious advantage over CoolHandle. Although they both use multiple connections, and try to offer better speed by utilizing CDN, HostGator has been performing much better in our monitoring. Its server response speed is over 30% faster than that of the competitor. So is the page loading speed.
Below is a part of the monitoring.
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Better real-person technical support
In addition to the support resources mentioned before, both CoolHandle and HostGator provide real-time expert support via tickets and phone. For emergent issues, you can call their support team for a quick solution, and for those complicated problems, opening a ticket is also quite easy.
Besides, HostGator allows all customers to ask questions quickly by using live chat, which is convenient and efficient for resolving simple issues. However, CoolHandle doesn't provide such a portal.
What's more, with HostGator, you are backed by a much larger team of hosting experts who know what you need.
Conclusion – HostGator Wins
From the comprehensive comparison, you can know that HostGator is indeed the winner when compared with CoolHandle. It not only provides rich features, but also high performance, and real technical support that helps. More importantly, the 45-day refund guarantee makes it a no-risk thing to buy from HostGator.
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